GENERAL FAQ
COVID-19 updates
Nissan Cares for Your Safety & Convenience
Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at Nissan. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees.
COVID-19 FAQs related to services, showrooms, and sales
Are your showrooms open?
- Showrooms open Monday - Friday 8:30 to 16:00
- Service centers open Monday to Friday 07:30 to 16:00 & Saturday: 07:30 to 13:00
Can I still service my vehicle at your centres?
This is not an option for the time being except for Army & security forces vehicles. However customers can still request our mobile service.
For Service Booking:
Customers are requested to call our Customer Care Centre on 1599 or Book a Service
In case of any emergency roadside requirements
Customers can contact the RYMCO Roadside Assistance on 03379626 24/7
Are you considering mobile/home service for car maintenance?
While we will continue to provide roadside emergency services when required, RYMCO has enabled door to door services since March 17.
For further details on the services available, connect with us through Customer Care Centre on 1599
Can I still purchase a vehicle these days? Are you able to deliver my vehicle safely?
YES!. We are committed to helping you safely enjoy your new car.
Please note that we are strictly adhering to the Lebanon Ministry of health and have so far taken necessary measures to protect all internal and external stakeholders against contamination.
These include:
- Disinfection of all areas across all our properties including the implementation of additional hygiene and cleaning trainings for our housekeeping teams;
- Placing hand sanitizers for guests at all entry and exits;
- Sanitization of the interior and exterior of our vehicles on display
In addition to all these, we are using state-of-the-art air purification and Ultra-Mist Fumigation technology to disinfect all customer vehicles which we deliver. Note that this service will be offered free of charge to our sales customers during vehicle handover.
Should you require, our team can also deliver your car to your doorstep, disinfecting it ahead of the handover, to give you complete peace of mind?
Visit here, or WhatsApp (+961 70 101 574)
Learn everything about Nissan cars while you stay at home.
We understand that under the present circumstances you may be unwilling to visit our showrooms. And staying indoors is the best way to help the Government flatten the curve of Covid-19. So, we have ensured that you can still make an informed purchase decision with detailed videos on the various Nissan cars. You can view them here.
Stay Home, Stay Safe